To download your connection configuration, also known as your VPN connection profile, please login to your account on our website.
Once you are signed in, click the Settings button inside your account portal:
After arriving on the Settings page, click the Download Profile button.
Afterward, you will see an area for downloading your user profile.
Enter your account password, and then click on the region you would like to download your profile for.
For your protection, a valid account password is required for downloading profiles from our website. If you do not remember what your password is, please log out of your account and then use the Forget password functionality on our website.