The easiest way to connect to our service using a Linux operating system is through the command line.
Although there is no graphical interface when connecting using the command line, it is the most secure way to connect to our service since it is using all of the security directives in the configuration file as directed by PrivateTunnel.
To connect using the command line, open the Terminal app on your system. Download the openvpn package using your package manager if you have not already done so (e.g. sudo apt-get install openvpn when using a Debian/Ubuntu based system or yum install openvpn / dnf install openvpn on a RedHat type distribution).
In addition, if you do not have your PrivateTunnel profile, you can download it from https://support.privatetunnel.com/dl
Afterwards, use the following command: sudo openvpn --config "path to your .ovpn file"
where path to your .ovpn file refers to the file you have saved from our profile download site, such as "/home/ubuntu/San Jose.ovpn".
Once you see a line that says Initialization Sequence Completed, the VPN should be connected successfully and you should be able to browse normally. To disconnect from the VPN tunnel, simply close the window, or press CTRL+C on that command line to return back to the command prompt.
If you are having problems with these instructions, please feel free to contact our support team at firstname.lastname@example.org.